TERMS OF SERVICE

EFFECTIVE DATE: July 2025
LAST UPDATED: July 2025

OVERVIEW

This website and online storefront are operated by ThermoCore. Throughout this platform, the terms “we”, “us” and “our” refer directly to ThermoCore. We provide this website, including all digital tools, features, information, and products available through this store (collectively, the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

SECTION 1 – USER ELIGIBILITY AND ACCOUNT SECURITY

By entering into this agreement, you affirm that you have reached the age of majority in your respective state, province, or territory of residence, or that you are the age of majority and give us explicit consent to allow any of your minor dependents to navigate this platform.

To complete purchases or access certain features of the Services, you will be required to submit accurate account information, including your full name, email address, shipping destination, and valid payment details. You guarantee that all information submitted to ThermoCore is accurate, current, and complete.

You bear sole responsibility for safeguarding your personal login credentials and for any transactions or activities occurring under your account. You may not assign, transfer, or share your account access with any third party.

SECTION 2 – PRODUCT DESCRIPTIONS AND DISCLOSURES

We aim to display the attributes, colors, and design details of our products as accurately as possible within our digital storefront. However, because the actual display attributes depend heavily on your personal hardware monitor, device configuration, and screen settings, we cannot guarantee that your device will perfectly reflect the physical product.

  • No Presentation Warranties: ThermoCore does not promise that product quality, texture, or appearance will perfectly align with your exact subjective expectations.
  • Modifications and Availability: We reserve the right, at our absolute discretion, to alter product descriptions, modify specifications, or discontinue items at any moment without prior warning.
  • Quantity Limits: We reserve the right to limit the distribution or sales of our products to any specific consumer, geographical zone, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDER ACCEPTANCE AND RESTRICTIONS

When you submit an order through our storefront, your request constitutes a formal offer to buy. ThermoCore reserves the absolute right to accept, limit, or reject your order for any lawful reason. An order is only finalized once we verify payment and dispatch a confirmation receipt.

Important Note on Cancellations: Because orders are integrated directly into our fulfillment system, we may be unable to modify or cancel an order once submitted. Please double-check your cart before checking out.

If we alter or cancel an order, we will attempt to inform you using the email address, billing contact, or phone number you supplied during the checkout process. All customer purchases are strictly intended for personal, residential use and may not be purchased for unauthorized commercial distribution, export, or resale. Product returns and exchanges are governed strictly by our separate Refund Policy.

SECTION 4 – PRICING, FEES, AND ACCURATE BILLING

All prices, marketing promotions, and structural discounts are subject to modification at any time without notice. The binding price for any item will be the price displayed at the exact moment your order is finalized. Unless explicitly stated otherwise, listed prices exclude domestic or international taxes, shipping fees, customs tariffs, or handling surcharges.

You promise to provide complete, updated, and accurate payment information for all transactions executed at our store. You agree to quickly update your profile records—including email addresses, credit card numbers, and expiration dates—so we can fulfill your transactions smoothly. By initiating a purchase, you verify that:

  1. The payment details provided are authentic and valid.
  2. You possess explicit authorization to utilize the chosen credit card or payment gateway.
  3. Your financial institution will honor the generated charges at the posted rates.

SECTION 5 – SHIPMENTS AND TRANSFER OF RISK

Any delivery dates or transit times provided by ThermoCore are non-binding estimates only. We are not liable or responsible for logistical disruptions, transit slowdowns, customs processing holds, or natural events beyond our realistic control. Once ThermoCore hands over your purchased items to the third-party shipping carrier, legal title and the risk of physical loss or damage transfer entirely to you.

SECTION 6 – PROPRIETARY INTELLECTUAL PROPERTY

The entirety of the content contained within the Services—including text, source code, graphics, branding, product photography, audio/video elements, overall layout, and interface designs—is the exclusive property of ThermoCore, its corporate affiliates, or its operational licensors, and is protected under United States and international copyright, trademark, and patent frameworks.

These terms grant you a limited, non-commercial, revocable personal license to browse the site. You are strictly forbidden from copying, reproducing, altering, distributing, republishing, downloading, or transmitting any proprietary materials from our platform without our express, prior written authorization.

  • Trademarks: ThermoCore, our logos, custom slogans, and product names are exclusive corporate trademarks.
  • Platform Assets: The Shopify name, logo, and related design assets remain the exclusive property of Shopify Inc.

SECTION 7 – INTEGRATED THIRD-PARTY TOOLS

We may grant you access to optional features, software, or digital utilities managed by external third-party providers. You acknowledge that ThermoCore provides access to these tools strictly on an “as-is” and “as-available” basis.

We offer no warranties or endorsements regarding these secondary tools. Your deployment of any optional external tools is done entirely at your own risk, and you must review the terms of service provided by the corresponding third-party developers.

SECTION 8 – HYPERLINKS TO EXTERNAL WEBSITES

Our storefront may contain hyperlinks directing you to external websites that are not maintained or monitored by ThermoCore. We do not evaluate or assume responsibility for the accuracy, safety, or legality of third-party web content, services, or merchandise. Any issues, claims, or injuries resulting from your interactions with external sites must be addressed directly with the third party in question.

SECTION 9 – OUR LEGAL RELATIONSHIP WITH SHOPIFY

ThermoCore utilizes infrastructure provided by Shopify Inc. to bring you our online store. However, all retail agreements, customer communications, and merchandise transactions are executed directly between you and ThermoCore.

Shopify is not a party to your purchases and bears no responsibility or legal liability for any injury, loss, or product performance issues linked to your transactions here. You explicitly release Shopify and its corporate entities from any legal claims or liabilities arising out of your purchases with ThermoCore.

SECTION 10 – PRIVACY AND DATA HANDLING

Your submission of personal data through our store is governed by our Privacy Policy, which can be reviewed on our Privacy Policy page. Because our infrastructure is hosted via Shopify, your data may be processed and stored through Shopify’s secure global network to facilitate store operations and transactions. Please review Shopify’s privacy practices to better understand how information is handled to maintain the security and functionality of our storefront.

SECTION 11 – CUSTOMER FEEDBACK AND REVIEWS

If you submit unsolicited ideas, product reviews, creative suggestions, or other content (collectively, “Feedback”) to us via digital or physical channels, you grant ThermoCore an unrestricted, permanent, irrevocable, global, sublicensable, and royalty-free license to copy, edit, publish, distribute, and exploit that Feedback for any purpose, commercial or otherwise.

We are under no obligation to:

  • Maintain your Feedback in confidence.
  • Offer financial compensation or royalties for any Feedback.
  • Respond to submitted suggestions.

You promise that your comments will not violate third-party rights, including copyright, trademark, or privacy rights. You may not use a fraudulent email address or impersonate another individual to mask the origin of your submissions.

SECTION 12 – TEXTUAL ERRORS AND INACCURACIES

On rare occasions, our digital storefront may display typographical errors, omissions, or clear inaccuracies regarding product pricing, promotional offers, shipping charges, carrier transit windows, or inventory levels. ThermoCore reserves the right to fix these errors, update out-of-date records, and cancel any placed orders without prior notice if information on the Services is found to be incorrect (even after you have submitted your transaction).

SECTION 13 – COMPLIANCE AND PROHIBITED ACTIONS

You are permitted to utilize our platform exclusively for lawful transactions and interactions. You are strictly prohibited from utilizing our Services, site content, or tools:

  • For any deceptive, fraudulent, or unlawful purpose.
  • To encourage or violate any local, state, federal, or international laws.
  • To infringe upon the intellectual property rights of ThermoCore or external entities.
  • To harass, threaten, abuse, defame, or discriminate against our employees or other individuals.
  • To propagate malware, computer viruses, or destructive code that could compromise the platform’s functionality.
  • To harvest the personal data of other users or deploy automated tools (such as spiders, scrapers, crawlers, or bots) on our site.
  • To distribute spam, junk mail, phishing attempts, or unauthorized marketing materials.

Violation of these behavioral codes will result in the immediate revocation of your access rights and termination of your account without notice.

SECTION 14 – TERMINATION OF AGREEMENT

These Terms of Service remain fully effective unless terminated by either party. You may terminate your agreement at any time by ceasing all use of our platform. ThermoCore also reserves the right to terminate your site access or account instantly at our sole discretion if we suspect non-compliance with these terms, leaving you liable for any outstanding financial balances incurred up to the date of termination.

All clauses which by their structural nature should survive termination will remain fully effective, including Intellectual Property ownership, Warranty Disclaimers, Indemnification obligations, and Limitations of Liability.

SECTION 15 – MEDICAL DISCLAIMER

ThermoCore products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, condition, or medical issue. Any information presented on this website, in product descriptions, blog content, marketing materials, or customer communications is provided solely for educational and informational purposes.

Customers should not interpret any statement made by ThermoCore as medical advice. Individuals with medical concerns, fertility concerns, cardiovascular conditions, or any other health-related questions should consult a qualified healthcare professional before using our products or participating in sauna sessions.

Use of ThermoCore products is at the customer's own discretion and risk.

SECTION 16 – STRUCTURAL LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL THERMOCORE, OUR DIRECTORS, CORPORATE OFFICERS, EMPLOYEES, AFFILIATED PARTNERS, LOGISTICAL CONTRACTORS, OR SERVICE PROVIDERS—NOR THE DIRECTORS AND EMPLOYEES OF SHOPIFY INC.—BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY NATURE.

THIS INCLUDES, WITHOUT LIMITATION, CLAIMS FOR LOST REVENUE, LOSS OF EXPECTED SAVINGS, LOSS OF DATA, PRODUCT REPLACEMENT FEES, PHYSICAL INJURY, OR SIMILAR CLAIMS ARISING OUT OF YOUR USE OF THE SERVICES OR ANY MANUFACTURED PRODUCTS BOUGHT THROUGH THE PLATFORM, REGARDLESS OF WHETHER SUCH CLAIMS ARE ROOTED IN CONTRACT, TORT (INCLUDING ACTIVE NEGLIGENCE), OR STRICT LIABILITY, EVEN IF THERMOCORE WAS EXPLICITLY WARNED OF SUCH POSSIBILITIES. BECAUSE CERTAIN JURISDICTIONS DO NOT ALLOW LIABILITY EXCLUSIONS FOR CONSEQUENTIAL DAMAGES, OUR LIABILITY IN SUCH REGIONS SHALL BE RESTRICTED TO THE MAXIMUM LIMIT PERMITTED BY APPLICABLE LAW.

SECTION 17 – INDEMNIFICATION OBLIGATIONS

You agree to indemnify, defend, and hold harmless ThermoCore, Shopify, and our respective parent entities, subsidiaries, officers, directors, employees, and agents from any legal actions, liabilities, damages, and costs (including reasonable legal fees) brought forward by a third party due to or resulting from:

  1. Your breach or violation of these Terms of Service.
  2. Your violation of any civil law or the legal rights of an external party.
  3. Your unauthorized or improper use of our Services.

ThermoCore reserves the right, at your expense, to assume exclusive legal defense and control over any matter subject to indemnification by you, and you agree to fully cooperate with our legal counsel in asserting available defenses.

SECTION 18 – SEVERABILITY OF PROVISIONS

If any specific clause or provision within these Terms of Service is deemed unlawful, invalid, or unenforceable by an administrative body or court of competent jurisdiction, that specific provision shall nonetheless be enforced to the absolute maximum extent permitted by governing law. The unenforceable portion shall be deemed cleanly severed from these Terms, and this determination will have no impact on the legality, validity, and enforceability of the remaining clauses.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

The failure of ThermoCore to insist upon or enforce strict performance of any clause within these Terms shall not be interpreted as a legal waiver of that right or provision.

These Terms of Service, along with any operational policies published on this platform, represent the entire formal agreement and understanding between you and ThermoCore regarding your use of the Services. This document completely supersedes all prior written or oral agreements, proposals, and communications between us. Any textual ambiguities within these terms shall not be legally interpreted to the detriment of the drafting party.

SECTION 20 – ASSIGNMENT RIGHTS

You may not delegate, transfer, or assign your rights or obligations under these Terms of Service without obtaining the express, prior written consent of ThermoCore. Any attempt to do so without consent is completely void. ThermoCore maintains the unrestricted right to assign or transfer its contractual rights and obligations under this agreement at any time without notification or user consent.

SECTION 21 – GOVERNING LAW AND VENUE

These Terms of Service, along with any individual transactions or agreements whereby we provide products or Services, shall be governed by and construed in accordance with the laws of the State in which ThermoCore operates its principal place of business, without regard to conflict of law principles.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located within that jurisdiction.

SECTION 22 – SECTION HEADINGS

The bolded headings utilized throughout this legal agreement are integrated strictly for organizational convenience and clarity. They carry no legal weight and do not alter or restrict the scope of these Terms.

SECTION 23 – MODIFICATIONS TO THE TERMS

You can check the most current version of our Terms of Service at any time by visiting this webpage.

We reserve the right, at our absolute discretion, to modify, update, or substitute any section of these Terms of Service by publishing modifications directly to our website platform. It is your personal responsibility to monitor our storefront periodically for changes. Your continued interaction with or use of our Services following the publication of updates constitutes complete and binding acceptance of those structural revisions.

SECTION 24 – CORPORATE CONTACT DETAILS

Questions regarding these Terms of Service should be directed to:

ThermoCore
Email: thermocore.help@gmail.com

For customer support inquiries, order assistance, returns, or general questions, please contact:

thermocore.help@gmail.com